HOW WILL MY ORDER BE SHIPPED AND HOW QUICKLY WILL IT GO OUT?
All orders are sent by Royal Mail. Most orders are posted the same day or next working day. At busy times I aim to post your order within 2-3 business days and your parcel should arrive within a week.
POSTAGE & PACKAGING All orders are sent via Royal Mail. We ship to the UK only. Postage rates:
£2 on all orders up to £24.99,
£3.50 on orders from £25-£49.99,
£4.70 on orders from ££50-£74.99,
£5.50 on orders over £75
DO YOU SHIP SEEDS TO EUROPE AND INTERNATIONALLY?
I’m sorry, at the moment I do not ship seeds to Southern Ireland, Europe or internationally.
DO YOU OFFER VOLUME DISCOUNTS?
WHAT’S YOUR GUARANTEE ?
I guarantee that these seeds will grow and thrive if you follow the detailed growing instructions for your seeds displayed here in the website shop. If you have followed the instructions and your seeds do not perform, please contact me immediately and I will send replacement seed or refund the purchase price. This guarantee is limited to the purchase price of the seed only. Delivery costs are non-refundable. Country Garden UK is not liable for any damage or loss resulting from crop failure. Reports must be made within 2 weeks of discovering the problem and within 1 year of purchase.
WHAT IS YOUR RETURN POLICY?
I want you to be completely happy with everything you order from Country Garden UK. If you are dissatisfied with a product please contact me right away.
WHAT’S THE BEST WAY TO GROW FLOWERS?
I love helping you to grow great flowers for your garden, for cutting for your home or for your flower business. Most of this site is about sharing the techniques that I use to grow flowers here in my own garden in the UK. All the seeds I sell have a detailed growing page in the shop with photos too.
Checkout the RESOURCES section of the website for information on starting seeds and some of our most popular varieties. You can also use the search box on the right or on the BLOG to see if your question has been covered in a past post and of course use the search box in the shop to find specific growing information.
IS YOUR GARDEN OR SHOP OPEN TO THE PUBLIC? CAN I COME FOR A VISIT OR TAKE PHOTOS?
I would love to say yes, but I don’t have a team of helpers so for now all sales are online and our garden is not open to visitors. Thank you for understanding. Visit the ABOUT PAGE for some photos of MY GARDEN and to MEET THE LOCALS
HOW DID YOU GET STARTED GROWING FLOWERS?
It all started when we got married. Our first home together had a tiny country garden and my lovely husband bought me a greenhouse. The first seeds I sowed were Sweet Peas and the results amazed me. THE FIRST SWEET PEAS
WHEN WILL YOU BE RESTOCKING SEEDS?
Many of the seeds on offer can be sown in succession throughout the year. I aim to have them available year round so that you can purchase them when it’s convenient for you. Country Garden UK Seed Collections are limited and available only until they have sold out. If you spot something you’d love to grow I recommend ordering without delay to make sure you get the individual seeds or collections you’d love.
DO YOU HAVE A SEED LIST AND CAN I ORDER BY POST?
All the available seeds are in the online shop for you to choose from. They are arranged in categories to help you decide which plants suit you best and each seed has growing information and photos. To save paper, I do not have a list or mail order catalogue to send you.
WHERE DO YOU TAKE YOUR PHOTOS?
Most of the images here are taken right here in MY GARDEN in Lancashire North West England where we grow flowers, fruit and vegetables. I also visit open gardens around the UK and some of the photos are taken on those visits. I prefer to use my Canon DSLR for all my photos… even on Instagram. I use a zoom lens and a macro lens for details.
CAN I USE YOUR PHOTOS?
I’m very happy to SHARE MY PHOTOS taken here in my own garden. If you’d like an image purely for personal use such as your personal blog, your screen saver, wallpaper or a mood board, you are most welcome. If you would like to use any images for commercial purposes then please CONTACT ME to discuss terms.
ARE YOU AVAILABLE TO SPEAK AT GARDEN CLUBS OR OTHER EVENTS?
Sorry not at the moment!
I HAVE A QUESTION NOT COVERED IN THE FAQS. HOW CAN I CONTACT YOU?
Please send a message via the CONTACT PAGE .